FAQs

1. What is barefoot footwear?

Barefoot footwear is a type of shoe that mimics the feeling of walking barefoot. It provides minimal cushioning and support, allowing your feet to move naturally and engage the muscles in your feet and legs.

2. Why should I choose barefoot footwear for my child?

Barefoot footwear for children promotes healthy foot development by allowing their feet to grow and move naturally. It helps strengthen their muscles, improve balance, and develop proper posture.

3. How do I determine the right size for my child?

To determine the right size for your child, we recommend measuring their feet using a ruler or tape measure. Refer to our size chart for accurate measurements and guidance on selecting the appropriate size.

4. How can I contact ZenSole Footwear?

You can contact us by sending an email to zensolefootwear@gmail.com. We strive to respond to all inquiries within 24 hours.

5. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please ensure the item is in its original condition, unworn or unused, with tags and in its original packaging. Contact us at zensolefootwear@gmail.com to initiate a return.

6. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the refund status. If approved, the refund will be processed within 10 business days and credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

7. What should I do if I receive a defective or damaged item?

If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right by providing a replacement or issuing a refund.

8. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please refer to our shipping policy for more information on international shipping rates and delivery times.

9. Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment.

10. Are your barefoot shoes suitable for all seasons?

Our barefoot shoes are designed to be versatile and suitable for various seasons. However, we recommend checking the product descriptions for specific details on the materials used and any seasonal recommendations.